Frequently Asked Questions regarding Domain Names

• Domain Name Transfers
• What do I get?
• Will I loose anything?
• When is the right time for a transfer?
• Will my domain name suffer downtime during a transfer?
• How do I transfer my domain name to you?
• New Domain Name Registrations
• Domain Name Renewals

What do I get?
If you transfer your domain name to us, you will gain the free use of all the impressive tools that we offer for the maintenance of your domain! They include the best domain query tool, as well as the best management software for the administration of your domain name. We take great pride in these tools, and see their added value as a main reason for customers to pursue our services.

Will I loose anything?
No. The period for which you registered your domain name with another registrar will be acknowledged by us.

When is the right time for a transfer?
Anytime you are ready prior to the expiration of the domain name. You're not always allowed for a few weeks after your registration, and you should beware to have a few weeks of registration time left on your domain because the whole process is not really quick.

Will my domain go down during the transfer?
No. The dns servers will keep responding to your domain name, and they couldn't care less about the ownership of your domain. If you transfer without changing your name server settings (which is normally the case), your site will stay up. Ensure that your old registration lasts for at least a few more weeks; otherwise, it might time out during the relatively slow transfer process.

How do I transfer my domain name to WontonGold?
It's actually almost the same as a normal domain name registration. The same Terms of Service, benefits and special payment programs apply. When you place your order, you must specify that you are undertaking a Transfer rather than a Register action, and that's all. Additionally, in order to verify that you are allowed to make the transfer, the administrator for your domain will receive an email asking to confirm the transfer. Make sure that setting is valid, possibly by querying your domain here.

How do I transfer my domain name to another registrar?
In the event that you are not completely satisfied with our service, you are of course welcome to transfer to another registrar. However, before you do please contact us to ensure that your problem cannot be solved by us first.

I still have questions left!
We think you'll find the OpenSRS website most revealing. Their FAQs are excellent. If that still doesn't help, please contact us.